INTRODUCTION
About us
INTRODUCTION OF US
Odigen
Founded in 2019, ODIGEN began its journey as an authorized dealer for ESCORTS Genset operations, initially serving 8 districts in Odisha. Over the years, we've expanded our operations significantly, including extending our Telecom Service operations to 11 districts by March 2024.
In addition to our core offerings, we are also authorized for DG Sales, where our dedicated and trained marketing professionals focus on catering to the retail market segment. Adhering to EKL guidelines, ODIGEN now proudly operates across 11 districts in Odisha, supported by a strong and committed workforce of 13 employees engaged in statewide activities.
QUALITY FOCUS
Our goal is to provide products that meet the highest standards and technical specifications we establish. To ensure ongoing customer satisfaction, we continually assess whether our customers’ needs are being met and adapt to their evolving expectations.
To enhance our competitiveness in the market, we embrace a “cost-conscious” approach, prioritizing savings wherever possible. Guided by these principles, ODIGEN remains committed to continuous improvement, striving always to surpass our current achievements.
PROFESSIONALISM & DIGINITY OF THE INDIVIDUAL
We also focus on raising vendor awareness through targeted training courses, ensuring that even the smallest customer concerns are addressed through comprehensive reform procedures.
We have developed a wealth of expertise in Genset sales and maintenance, with a primary focus on customer satisfaction. Our generators are designed to blend top performance, functionality, and innovative design, offering exceptional reliability.
CUSTOMER FIRST We exist and prosper only because of our customer. We always give priority to our customer needs. We adhere our principal commitment" 24 x 7 service support".